Virio Pty Ltd (“Virio”, “we”, “us”) respects your privacy. This policy explains how we collect, use, and protect your information in accordance with Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

• Personal details (name, email, address, phone number)

• Payment details (processed securely via third-party gateways)

• Order and delivery information

• Website usage data (analytics, cookies)

We do not store credit card details.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate with you about your purchase

• Improve website functionality and customer experience

• Send marketing communications (only with your consent)

3. Cookies

Our website uses cookies to optimise your browsing experience, enable store functionality, and analyse performance. You may disable cookies in your browser settings.

4. Sharing Personal Information

We may share your information with trusted third parties such as:

• Payment processors

• Shipping partners

• Analytical tools

We do not sell or rent your personal information.

5. Data Storage & Security

We take reasonable steps to protect personal data from loss, misuse, or unauthorised access.

6. Your Rights

You may request:

• Access to your personal information

• Correction of inaccuracies

• Removal of your data from our systems (where legally possible)

Contact: support@virio.com.au

7. Changes to This Policy

Virio may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.